FIG+YARROW Wholesale Terms + Conditions
Minimum Opening Order: $450.00
Minimum Re-Order: $250.00 — we will accept orders below this minimum with a $15 surcharge.
· All orders must be submitted through figandyarrow.co.
· We do not accept orders by phone, fax, or email.
· Backorders will be shipped without notice if within 30 days of the order date.
· All changes to open orders must be emailed.
All prices are listed in US dollars. Prices are subject to change without notice.
E-COMMERCE PRICING POLICY
FIG+YARROW's intention is to support full-priced business models. Customers may not use the FIG+YARROW name or products we sell to advertise or otherwise promote FIG+YARROW products on the Internet at a net price that is lower than our set MAP (minimum advertised price). Please refer to our line sheet for the MAP.
All sales and promotional events that involve lowering the net price described above should be short-term in scope and limited in frequency. If a customer operates outside this e-commerce pricing policy, FIG+YARROW will request that the customer cease advertising or promoting products on the Internet in violation of the policy. In addition, FIG+YARROW will cease to accept and/or ship orders from said customer.
E-COMMERCE INVENTORY POSITION
FIG+YARROW is interested in establishing business relationships with retailers who stock products. Therefore, we require that customers only feature products on their websites that they have in stock, ready to ship to their customers. Once the product is out of stock, it should be marked as sold out and/or removed from the site.
Online retail stores may use product descriptions or copy that can be found in our wholesale catalog or on figandyarrow.co. The supplier name must be listed as FIG+YARROW.
All FIG+YARROW images, logos, and photography are the exclusive property of FIG+YARROW. Image usage and reproduction requires written permission and is conditional on the approval of medium and specific use. Images from FIG+YARROW are available upon request by contacting us with your formal request.
THIRD PARTY MARKETPLACE POLICY
All online sales must come through your independent e-commerce site. FIG+YARROW does not partner with companies who sell on Amazon.com or any other 3rd party websites such as Overtstock.com, eBay, Walmart.com, etc without prior and explicit written consent. Any existing or prospective customer must have approval from FIG+YARROW to obtain an exclusive agreement to sell on any third-party marketplace. If the company has not been approved to sell on Amazon.com or other third-party marketplace sites, FIG+YARROW has the right to no longer accept orders from said company.
We ship by UPS Ground for domestic orders and USPS Priority Mail International for International orders. We are happy to work with you if there is another shipping method (Freight/DHL/FedEx) that you would prefer to use. We will not ship via any method that does not provide detailed tracking.
For all international orders the receiver is responsible for paying any additional taxes, customs fees, duties, tariffs, and/or brokerage fees levied on the goods being imported.
ADDITIONAL HANDLING & PACKAGING FEES
Special handling, labeling, or packaging requests are subject to an extra charge.
Aurora, CO 80011
DROP SHIPPING AND C.O.D.
FIG+YARROW does not drop ship or ship c.o.d.
Samples may be purchased at wholesale prices with a maximum of 1 x sample per SKU unless you’re requesting for multiple locations. The samples are not for resale. Samples can be included in an existing order or shipped separately. The customer is responsible for all shipping charges. Please contact us to request the addition of samples to your existing or new order.
While we are happy to work with you to get your shipment out by a certain date, our lead times are not guaranteed. Once an order is confirmed, in-stock items usually ship within the week. Out of stock or back ordered items usually ship in 2-4 weeks. If timing is critical, please submit your order at least 4 weeks before your need-by date.
We reserve the right to cancel an order for any reason, including but not limited to a poor fit with FIG+YARROW’s brand image, failure to pay after repeated attempts to contact the buyer, and/or proximity to another wholesale account.
We accept payment by Paypal and the following credit cards: Visa, Mastercard, Discover, and American Express. There will be a 3% surcharge for requesting to change a payment method after your initial payment has been made and processed.
All shipments must be inspected at the time of delivery for shortages and damages before signing for acceptance of goods. Any claims for damages or shortage of cartons must be made directly with the carrier immediately. We are not responsible for any delay or damage caused by the carrier. If there is concealed damage, please contact us within 14 days of receiving the goods.
Merchandise cannot be returned without prior authorization. No returns or refunds will be given after 30 days from the invoice date. There will be a 20% restocking fee assessed for any items returned and the customer is responsible for return shipping charges. If returning merchandise due to defect or damage, FIG+YARROW will send you a call tag.